ISSS Mission Statement
Texas A&M University International Student & Scholar Services supports international students, scholars, and their families as they navigate the U.S. immigration system and life in the U.S. We educate on policies and regulations and provide programs to enhance the Texas A&M international community experience.
ISSS Commitment Statement
Bringing the World to Aggieland: Stronger Together
Howdy! We welcome our international students, scholars, and their dependents to the Aggie community. We strive to build and nurture a culture where being inclusive is who we are. We choose to embrace, encourage, and celebrate different viewpoints, perspectives, cultures, and backgrounds. We are proud of our International Aggies who are changing the world!
ISSS Values
- Integrity – We are honest and transparent in our communication.
- Teamwork – We support each other through challenges and successes and work together to serve our international community.
- Accountability – We take ownership of our work and deliver on our commitments.
- Relationships – We cultivate positive relationships with each other and the TAMU international community.
- Excellence – We provide extraordinary service and continuously innovate.
- Respect – We treat everyone with equity and dignity.
ISSS Service Statement
ISSS manages immigration services strictly and fairly to best protect our International Aggie community and Texas A&M University.
Our promise to you:
- We will treat you with dignity and respect.
- We will treat you as an individual and strive to understand your unique case.
- We will remember that, to you, the U.S. immigration process may be a new or intimidating experience and that you may be nervous.
- We will use our available time and resources to equitably assist all stakeholders.
- We will provide detailed and accurate information on our website.
- We will provide thorough and accurate immigration services.
- We will explain our reasoning if we cannot approve a request.
We expect you to:
- Treat ISSS staff with dignity and respect.
- Research the ISSS website and other pertinent resources before contacting ISSS.
- Respect ISSS, university, and federal timelines, policies, and procedures.
- Submit your requests as far in advance as possible.
- Complete your requests fully and accurately.
- Be forthcoming about your purpose and plans.
- Accept responsibility for your immigration status.