Contact Us
Virtual Drop-In Advising
At least two staff members will be available for questions during virtual drop-in. No appointment necessary. Visitors will be assisted on a first-come, first-served basis. There's no drop-in on ISSS processing days.Click here to go to Virtual Drop-In Advising
- Monday and Thursday: 2pm - 4pm
- Tuesday, Wednesday, and Friday: 9am - 11am
If an ISSS staff member determines that an additional appointment will be needed to answer your questions, the staff member will schedule a follow-up appointment based on your availability.
Phone:
Phone: 979-845-1824Emergency calls outside of business hours, press 2 in the call tree
Emails:
Students and General Questions: isss@tamu.eduScholars, Student Interns, and Remote Collaborators: j1scholars@tamu.edu
ISSS Events and Programs: isssprograms@tamu.edu
Office Hours and Location:
Open Monday-Friday- 8:00am-12:00pm
- 1:00pm-5:00pm
- ISSS is closed for lunch from 12:00-1:00pm
1st floor of the Pavilion (by Evans Library)
International Student & Scholar Services
Pavilion 110
1226 TAMU
College Station, TX 77843-1226
About Us
ISSS Mission Statement
Texas A&M University International Student & Scholar Services supports international students, scholars, and their families as they navigate the U.S. immigration system and life in the U.S. We educate on policies and regulations and provide programs to enhance the Texas A&M international community experience.ISSS Commitment Statement
Bringing the World to Aggieland: Stronger TogetherHowdy! We welcome our international students, scholars, and their dependents to the Aggie community. We strive to build and nurture a culture where being inclusive is who we are. We choose to embrace, encourage, and celebrate different viewpoints, perspectives, cultures, and backgrounds. We are proud of our International Aggies who are changing the world!
ISSS Values
- Integrity – We are honest and transparent in our communication.
- Teamwork – We support each other through challenges and successes and work together to serve our international community.
- Accountability – We take ownership of our work and deliver on our commitments.
- Relationships – We cultivate positive relationships with each other and the TAMU international community.
- Excellence – We provide extraordinary service and continuously innovate.
- Respect – We treat everyone with equity and dignity.
ISSS Service Statement
ISSS manages immigration services strictly and fairly to best protect our International Aggie community and Texas A&M University.Our promise to you:
- We will treat you with dignity and respect.
- We will treat you as an individual and strive to understand your unique case.
- We will remember that, to you, the U.S. immigration process may be a new or intimidating experience and that you may be nervous.
- We will use our available time and resources to equitably assist all stakeholders.
- We will provide detailed and accurate information on our website.
- We will provide thorough and accurate immigration services.
- We will explain our reasoning if we cannot approve a request.
We expect you to:
- Treat ISSS staff with dignity and respect.
- Research the ISSS website and other pertinent resources before contacting ISSS.
- Respect ISSS, university, and federal timelines, policies, and procedures.
- Submit your requests as far in advance as possible.
- Complete your requests fully and accurately.
- Be forthcoming about your purpose and plans.
- Accept responsibility for your immigration status.
Meet the ISSS Staff
Processing Days and Professional Development Days
Professional Development
We encourage our staff to participate in professional development opportunities, which may impact their individual schedules. Less frequently, there are professional development opportunities that involve all ISSS staff members. During these times, the office schedule may be impacted. Please refer to the list below for upcoming professional development and how it impacts ISSS office hours and services.- To be determined
Processing Days
To process the high volume of requests we receive, we schedule days for our staff to focus time exclusively on processing requests. We refer to these days as Processing Days. On Processing Days, ISSS will not provide Virtual Drop-In Advising. The lobby, phone line, and email account remain available.- August
- Monday, August 5
- Tuesday, August 13
- Thursday, August 15
- Wednesday, August 21
- Friday, August 23
- Thursday, August 29
- September
- Thursday, September 5
- Monday, September 9
- Wednesday, September 18
- Tuesday, September 24
- Monday, September 30
- October
- Friday, October 11
- Tuesday, October 15
- Thursday, October 24
- Monday, October 28
- November
- Thursday, November 7
- Wednesday, November 13
- Tuesday, November 19
- Monday, November 25
- December
- Thursday, December 5
- Tuesday, December 10
- Monday, December 16
- Friday, December 20