If you experience a truly emergent immigration situation that you believe ISSS must address during this software transition, then your best option is to send ISSS an email. We will have additional staff members monitoring our email inboxes since Virtual Drop-In will not be available.
- For international student emergencies, please email isss@tamu.edu with the international student’s full name and UIN.
- For J-1 scholar or student intern emergencies, please email j1scholars@tamu.edu with the exchange visitor’s full name and UIN (if available).
After emailing ISSS, you may also give our office a call to inform us about the emergency.
During business hours (Monday – Friday, 8am – 12pm and 1pm – 5pm), please call
979-845-1824 to speak to an ISSS staff member. Outside of normal business hours, call 979-845-1824 and press “
2” to be transferred to an after-hours call service. If the call service determines that your situation is an emergency, your call will be transferred to a member of the ISSS Leadership Team.